讲座主题：Information Provision andStreamlined Medical Service: Evidence from a Mobile Appointment App

主讲嘉宾：易君健（新加坡国立大学助理教授）

讲座时间：2019年3月5日（周二），下午3：30-5：00

讲座地点：沙河校区学院1号楼102

嘉宾简介：易君健，香港中文大学经济学博士、美国芝加哥大家经济学博士后，现任新加坡国立大学经济学院助理教授，并在芝加哥大学、香港中文大学等科研机构作兼职研究。易君健老师研究领域为健康经济学及相关大数据分析、计量经济学、劳动与人口经济学，以及中国经济和东亚经济等。他先后在Journal of Labor Economics，Review of Economicsand Statistics， Journal of Comparative Economics，China Economic Review等权威期刊上发表论文近20篇，并担任Journal of Political Economy, Journalof Econometrics, Labor Economics等多本期刊担任匿名审稿人。

内容摘要：We examine the launch ofa mobile outpatient appointment app in China to study the effect of informationprovision and a streamlined appointment process on hospital operations and the alignmentof healthcare supply and demand. Using a longitudinal dataset on hospitaloperations and a difference-in-differences model, we document that the appincreases completed hospital consultations by 9.5%, through boostingregistrations by 4.8% and reducing appointment cancellations by 3.4%. The appimproves queuing efficiency in overcrowded hospitals and draws demand forunderutilized ones. Supported by additional evidence from a subset of patients’electronic medical records, we also find that the app directs patients to thehospital and department more suitable to their medical conditions and to lessbusy days, resulting in a better match between patient demand and hospitalservice.